Privacy Policy

At CLEANOZOOM SOLUTION PRIVATE LIMITED, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website www.cleanozoom.com and home services.

By using our services, you agree to the practices described in this policy.

1️⃣ Information We Collect

When you use our services or website, we may collect the following information:

1. Personal Details: Name, phone number, email address, service address.
2. Booking Information: Service type, date, time, special instructions.
3. Payment Information: Transaction details (we do not store your card or UPI details directly).
4. Device & Usage Data: IP address, browser type, and pages you visit for website performance monitoring.

2️⃣ How We Use Your Information

We use your information for:

1. Booking and delivering your requested services.
2. Communicating booking confirmations, updates, and promotions.
3. Processing payments and invoices.
4. Improving our services and website experience.
5. Sending service feedback requests.
6. Legal compliance and dispute resolution.

3️⃣ Data Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share your data with:

1. Our verified service partners for service execution.
2. Payment gateway providers for transaction processing.
3. Legal or government authorities if required by law.

All shared data is limited to what is necessary for the intended purpose.

4️⃣ Data Security

We implement reasonable security measures to protect your personal information against loss, misuse, unauthorized access, or alteration. However, no digital platform is 100% secure, and we cannot guarantee absolute security.

5️⃣ Cookies & Tracking

Our website uses cookies to enhance your browsing experience, track website performance, and personalise content. You can adjust your browser settings to refuse cookies.

6️⃣ Your Rights

You have the right to:

1. Access and review your personal data.
2. Correct any inaccuracies in your information.
3. Request deletion of your personal data (subject to service history and legal requirements).
4. Opt-out of marketing communications at any time.

To exercise these rights, contact us at support@cleanozoom.com

7️⃣ Changes to This Policy

CleanoZoom may update this Privacy Policy periodically. Any changes will be posted on our website with a revised effective date.

8️⃣ Contact Us

For questions about this Privacy Policy or your personal information, reach out to:

📧 Email: support@cleanozoom.com